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At Peterson Implement, we are committed to providing fast and efficient delivery of our equipment, ensuring it reaches you as quickly as possible. We understand the importance of delivery times in your projects and do everything we can to support you every step of the way. After placing your order, you will receive a confirmation from our team, along with a detailed estimate of the delivery timeframe. Additionally, we will keep you informed about any potential delays that may occur due to external factors. If your location is hard to access or requires special equipment for unloading, our team will work with you to find the optimal solution. We have experience in delivering heavy equipment in various conditions. We offer the option to be assisted by a Peterson Implement representative at the time of delivery to ensure that the equipment is unloaded and installed properly. This service is available upon request.
You tell us the what, where, and when — and we’ll give you a fully transparent quote that reflects your exact delivery needs. No hidden charges, no surprises.
Before any machine leaves our lot, we conduct a complete condition check, document its status, and provide you with a report. We want you to know what to expect — and expect the best.
We understand the rhythms of farm life and industrial work. That’s why we schedule deliveries at times that reduce downtime and disruption — early mornings, after-hours, or post-harvest, we’re on your timeline.
Our estimated delivery time is between 7 to 14 business days from the date of order confirmation. Delivery times may vary slightly depending on product availability and destination. You will receive regular updates on the status of your shipment.
At Peterson Implement, we aim to make every purchase a confident and transparent experience. We understand that certain situations may require a return, which is why we have established a clear and fair return policy designed to protect both our customers and the quality standards of the equipment we deliver.
This policy outlines the conditions, timelines, and procedures for returning heavy equipment purchased from Peterson Implement. We encourage you to review the information carefully and contact our team with any questions or clarifications before initiating a return.
If the delivered equipment does not match the description provided at the time of purchase or has significant defects that were not disclosed beforehand, you have the right to request a return. To allow us to review the matter promptly, please contact us within 30 business days of the delivery date.
Additionally, if the equipment is received in a condition that does not meet the quality standards advertised by our company, each case will be evaluated individually. Depending on the circumstances, we may offer either a refund of the purchase price or an exchange for a comparable piece of equipment, subject to availability.
To initiate a return request, please follow the steps below:
If the return is approved following a technical inspection, a refund of the purchase price will be issued, excluding shipping charges and any other associated logistics or handling costs. Refunds are typically processed within 30 business days after the returned equipment has been received and inspected.
Return shipping costs are generally the responsibility of the buyer. However, if the return is due to a confirmed defect or a material discrepancy from the original product description, Peterson Implement will cover the return shipping costs.